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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rhonda Owens

Rhonda Owens

October 6, 2026

5  out of  5
rating by Rhonda Owens
"Working with these employees has always been helpful and quickly resolved of any adding or subtracting of your policy very nice company to work with"
We responded:
"Rhonda. We like the word “nice”, thank you very much for sharing your opinion and experience about our team and State Farm office! - Lisa Atkinson"
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Barbra De Vries

October 6, 2026

5  out of  5
rating by Barbra De Vries
"Hassan was 5 star in his working with me and attempting to help. Thank you."
We responded:
"What a nice thing to say, and I’ll share with Hassan that he needs his own Google review page. Our insurance agency will always give it our best. Thank you Barbara, (Lisa Atkinson State Farm in Burlington)"
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Yesenia Gonzalez

September 26, 2026

5  out of  5
rating by Yesenia Gonzalez
"I been very fortunate when it has come to customer service at Lisa Atkinson’s office. Every time I’ve had a question or concern they are nice, informative, and responsive in a timely manner. Today, Olivia was a great help on my account and saw something that wasn’t adding up. She helped me get it cleared up. I have been with the for a few years now and I’m happy with their service."
We responded:
"Yesenia, We are grateful for your continued business with State Farm and with our local agency. Olivia takes her time and likes to have things right for the customers needs, so thank you for sharing your customer service experience that you recently had. Sincerely, Lisa Atkinson & Team"
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Brittney C

September 23, 2026

5  out of  5
rating by Brittney C
"Oh so friendly agent who gave be the exact coverage I wanted!"
We responded:
"Brittney, We try to make managing your insurance a good experience. Please know we appreciate your kind words . Thank you - Lisa Atkinson State Farm Agency "
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Tanner Knoblich

September 23, 2026

5  out of  5
rating by Tanner Knoblich
"Lots of help, they helped bring my monthly expenses down and were super easy to deal with."
We responded:
"Tanner -We are happy to help! Thank you for choosing us and State Farm - Lisa Atkinson and my team (Dave, Hassan and Olivia)"
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Just_Tiggy

September 21, 2026

5  out of  5
rating by Just_Tiggy
"I had an amazing experience going here and working with Olivia, she helped me understand all my coverages with excellence and I recommend coming here and seeing her for help!"
We responded:
"We so want to partner with you to understand your insurance coverage and I LOVE that Olivia provided such care! I know she appreciates the recommendations! Thank you….Lisa Atkinson State Farm and my team (Olivia, Hassan and Dave) "
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Josh Roddy

September 16, 2026

5  out of  5
rating by Josh Roddy
"Great service very happy"
We responded:
"Happy is what we want to hear after you’ve dealt with us for your insurance. We try to make it painless and be helpful! Josh thank you so much! Lisa Atkinson, State Farm Agency owner in Burlington at 302 Gilkey Rd"
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Kyleigh Hauenstein

September 1, 2026

5  out of  5
rating by Kyleigh Hauenstein
"This company is very helpful. Explain everything in great detail. Great company to work with."
We responded:
"Kyleigh - My agency says thank you! We are so happy you chose us with your auto insurance. I feel all deserve to have a place where you get questions answered easily and that help you make informed decisions that are best for you with your own insurance. Sincerely, Lisa and Team at Burlington State Farm in Gilkey Rd "
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Jolene Bourasaw

August 27, 2026

5  out of  5
rating by Jolene Bourasaw
"Rigo was very knowledgeable and helpful in getting the lowest prices we could!"
We responded:
"Jolene, We appreciate you sharing your experience with Rigo, He genuinely enjoys working with people, and getting things right with their insurance for them. Which in today’s world price is so vital. Thank you, Lisa Atkinson at State Farm in Burlington "
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Steve Pickens

August 27, 2026

5  out of  5
rating by Steve Pickens
"Service, help when you need it and professional staff, needed insurance for my move, Hassan was helpful, good job!"
We responded:
"I agree Hassan and all of our staff are eager to help and our professional. Thank you again for your continued insurance business. Lisa Atkinson State Farm in Burlington (Dave, Olivia, Rigo and Hassan) "
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Brice Greathouse

August 26, 2026

5  out of  5
rating by Brice Greathouse
"Hassan was amazing so personable and great communicator. So refreshing"
We responded:
"Brice, We are so happy to have you at our insurance agency in Burlington! I am happy to hear your experience was notable. Hassan is fantastic and his communication skills are spot on! Thank you - Lisa Atkinson (State Farm on Gilkey Rd, Burlington) "
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Stacey M

July 29, 2026

5  out of  5
rating by Stacey M
"I sure appreciate the service that was given by Hassan at Lisa Atkinson State Farm. State Farm treats my family and I like we are important to them and they take excellent care of us.
Stacey Major"
We responded:
"Stacy, Hassan is excellent and he truely cares! Our customers are important to us and we appreciate hearing that’s been experienced. This agency is proud that it represents State Farm. Thank you - Lisa Atkinson and my awesome team. "
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Kevin Tinoco

July 10, 2026

5  out of  5
rating by Kevin Tinoco
"Saved me by almost $100 dollars a month and alway fast and easy service. 💪🏾

Me ayudaron a salvarme casi los $100 pesos cada mes y el servicio siempre es rápido 👌🏾"
We responded:
"Thank you for sharing your savings (every bit helps, right!) and your experience at our insurance agency - we do appreciate you and the review! Sincerely, Lisa and my team at Burlington State Farm on Gilkey Rd
"
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Alan Jones

July 8, 2026

5  out of  5
rating by Alan Jones
"Working with Hassan was a pleasure, highly recommend, you will not be disappointed!"
We responded:
"Oh this is great - I am so happy to hear you’d suggest others to work with us for their auto insurance and needs! Thank you - Lisa Atkinson "
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Angelica Torres

June 24, 2026

5  out of  5
rating by Angelica Torres
"Excelente servicio!"
We responded:
"Thank you for sharing your experience with our insurance agency. We try everyday to provide our customers with the best! (Lisa Atkinson and team) "
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Alma Alvarez

April 25, 2026

5  out of  5
rating by Alma Alvarez
"Muy contenta, el personal fue muy atento. Resolvieron todas mis dudas y salí contenta, no solamente que espero que pronto baje mi Olivia. Fue muy amable conmigo y me trató muy bien. Súper recomendable cinco estrellas ahí"
We responded:
"We want you to feel satisfied and taken care of. We like to hear your questions, it helps us to be sure that you have no gaps in coverage and are being our best for you. We hope you find value in our insurance agency:) Olivia is stellar and she enjoyed the meeting today. Thank you again, Lisa "
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Mitch Hawkins

April 23, 2026

5  out of  5
rating by Mitch Hawkins
"Hassan helped me with a policy noone else could. Insuring a converted schoolbus had become a nightmare with other companies but they saved the day! Thanks again!"
We responded:
"I love that we could make this process for insuring your cool converted schoolbus Google review worthy! We try our best to make things easy and do them right. Hassan is diligent and I am so happy you are with our agency. Thank you - Lisa Atkinson"
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Troy Senn

April 20, 2026

5  out of  5
rating by Troy Senn
"Hassan was a tremendous help very professional
Excellent experience saved me a ton of money"
We responded:
"Troy, Hassan I agree is very good at what he does and professional is at the top of the list. I am so happy to hear you experienced that as well and the best part is saving some money on your auto insurance !! Thank you for sharing - Lisa Atkinson (State Farm in Burlington) "
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Laura LeAnne

April 15, 2026

5  out of  5
rating by Laura LeAnne
"Wonderful agent and very helpful explaining coverage. Recommend 100%"
We responded:
"Laura, thank you! Please note it is so important to us that you feel good about your auto insurance coverage and that the agent took the time to explain. I feel I have such a great team so your reaffirming is excellent to hear. Sincerely, Lisa Atkinson State Farm in Burlington "
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veena kumari

April 8, 2026

5  out of  5
rating by veena kumari
"Hassan Mustafaa , was an awesome."
We responded:
"Thank you so much! I am glad you had such a great experience with Hassan, he is such an asset to our insurance agency! We are grateful that you shared. Lisa Atkinson at Burlington State Farm "
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Lee Emory

April 6, 2026

5  out of  5
rating by Lee Emory
"Hasan did a great job getting me setup"
We responded:
"I am happy you’re all set up with your auto insurance as you need it! Hassan takes his time and listens, welcome to our State Farm agency in Burlington!!! Thank you - Lisa Atkinson "
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Anabel Torres

March 20, 2026

5  out of  5
rating by Anabel Torres
"Thank you, Olivia, for reviewing my insurance policies with me!"
We responded:
"Anabel, Thank you for taking the time to review your own insurance coverage. We feel it’s so important. Olivia is one of the best too:) Sincerely Lisa Atkinson & Team at your local Burlington State Farm agency "
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Stephanie Lorenzo

February 10, 2026

5  out of  5
rating by Stephanie Lorenzo
"Rigo was absolutely wonderful to work with, he made sure that I understood all of my coverages and made my experience with state farm amazing. I would definitely recommend if you’re reading this to ask for Rigo and he will get you taken care of 👍🏻"
We responded:
"Rigo is known for being great to work with, appreciate you sharing your insurance experience with our agency and so others can too! In Kindness, Lisa Atkinson and Team"
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Alexa Sandoval

November 25, 2025

5  out of  5
rating by Alexa Sandoval
"Best customer service! Rigo always finds a way to help and was super helpful giving me information on the different life policies!"
We responded:
"Alexa, a helpful insurance office is exactly what we want to be known for so thank you for sharing that you are getting that! Rigo is helpful, I agree and in life insurance protection I think he feels an added responsibility to make it understandable so you can find a product that fits for your needs and budget. We want to be there for all your insurance needs - we appreciate the the feedback. Lisa Atkinson"
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Clinton Bryant

November 22, 2025

5  out of  5
rating by Clinton Bryant
"We love Lisa and staff. Excellent service always answers any questions we have. We would highly recommend."
We responded:
"Thank you for the recommendation! We are always here and are grateful for your continued business! We enjoy your family as well:) Lisa Atkinson"