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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dalia Delgadillo

Dalia Delgadillo

October 9, 2025

5  out of  5
rating by Dalia Delgadillo
"Gracias Rigo por tu ayuda y ser tan amable!!"
We responded:
"Kindness is our goal! Maybe best review yet - thank you!!! "
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Esi Sand

October 9, 2025

5  out of  5
rating by Esi Sand
"Thanks Rigo for always answering all of my silly insurance questions and making the transactions easy! Highly recommend going to Rigo for your insurance :)"
We responded:
"That’s why we are here and insurance is our world. Rigo and our office appreciate the recommendation! Thank you so much! "
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Dods StaAna

October 1, 2025

5  out of  5
rating by Dods StaAna
"Rigo’s a great guy — professional, friendly, and always willing to help. He truly takes care of his clients and goes the extra mile to make sure they’re in good hands. If you’re looking for someone you can trust with your insurance needs, he’s the one to call."
We responded:
"We are thrilled that your experience was review worthy! Our office and Rigo works hard to deliver daily! Thank you kindly, Lisa & Team at Burlington SF"
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Melissa Torres

September 30, 2025

5  out of  5
rating by Melissa Torres
"I always receive great service and all of my policy questions answered."
We responded:
"Melissa thank you! "
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D Decoteau

September 30, 2025

5  out of  5
rating by D Decoteau
"Rigo was 10/10. He has the experience to make sure you get the info and price you need. Don't go anywhere else, don't look anywhere else. Head there and ask for Rigo!!!"
We responded:
"Rigo appreciates that referral as do I. Thank you so much! Insurance is a big part of one’s budget and feeling like you have value is vital! (Lisa)"
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Black Hazard Gaming

September 30, 2025

5  out of  5
rating by Black Hazard Gaming
"Rigo was PHENOMENAL. Anything I have ever needed my man stepped up. Got me great rates, always amazing customer service and even did a follow up to make sure all my discounts and app got set up. Without a doubt 1000% recommended if you need a great insurance rep. Can't say enough about Rigo and Lisa Atkinsons office!!!! - Daray"
We responded:
"Darray - I am SO glad that you are getting the service you deserve. I am also happy to hear Rigo is getting much well deserved good words of praise! He does go above and beyond. Again thank you so much for your business and kind review!!! Lisa Atkinson "
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Mark Ayala

September 30, 2025

5  out of  5
rating by Mark Ayala
"Rigo Torres was very attentive to my requests and was willing to go above and beyond the call of duty. His customer service was outstanding to say the least. I would definitely recommend requesting him personally!"
We responded:
"Mark, Rigo is an all-star that is the truth! All of us appreciate your recommendation, it’s a competitive business and we know people have choices. I agree ask for Rigo! Thank you "
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Luis Valdivia

September 26, 2025

5  out of  5
rating by Luis Valdivia
"Excellent service!"
We responded:
"Thank you so much! "
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Junior Lopez

September 8, 2025

5  out of  5
rating by Junior Lopez
"#1 in customer service, Big shout out to Olivia she was very helpful with quote's, Been a customer for home owners insurance already today she provided more than a quote but also transparency, I’m glad I came down today left with not only home insurance but also got my vehicle insured thu State Farm. Thank u. I 100% recommend State Farm in Burlington wa"
We responded:
"I agree Olivia is deserving of a big shout out! Also one to you for sharing your opinion of our agency! We appreciate your tenure with your homeowners insurance and so happy we now also insure your autos! Burlington State Farm works hard to provide our customers excellent service so again “Thank You” for acknowledging the efforts. - Lisa & Team "
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Jerry Castillo

November 2, 2024

5  out of  5
rating by Jerry Castillo
"Excellente servicio, te brinda en español o en Ingles, te hacen sentir comodo, te explican bien, como funciona y que quedes satisfecho, Recomendado 100% el servicio te lo brinda en español con Olivia Torres."
We responded:
"Jerry. You are great and we appreciate you so much for sharing your continued experience with our office. Olivia is fantastic I agree and we are very lucky to have her to take care of our customers insurance needs in both languages! Thank you so much for the recommendation and review! - Lisa and the Burlington State Farm team"
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Rebecca ziel

February 8, 2024

5  out of  5
rating by Rebecca ziel
"Lisa Atkinson helped me when I had to send claim documents to State Farm Ins. and I don't even have insurance through her. She was nice and professional. Best service ever."
We responded:
"Rebecca. I would have loved to have met you yet that was Olivia and she was happy to assist and glad that she could😊 You were just what she needed this week, thank you for sharing your experience. In Gratitude - Lisa Atkinson "
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Barrera Martínez

December 21, 2023

5  out of  5
rating by Barrera Martínez
"Siempre una buena experiencia con esta oficina."
We responded:
"Thank you so much for the sharing of our office. Our office strives to give meaningful customer service, we appreciate this! Happy New Year - Lisa, Dave, Olivia and Rigo "
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Tex Ladish

December 12, 2023

5  out of  5
rating by Tex Ladish
"Today Olivia was so helpful as I was investigating adding an umbrella policy. I was very pleased how reasonable it was and she followed right up taking care of it for me. Thanks for the professional service today Olivia!"
We responded:
"Tex. Myself, our office and Olivia appreciates so much your kind words here. Along with your continued choice to be with us for your insurance needs. I want my customers to feel good about the service, it’s so important and we try so when it gets validated it means a lot. Thank you again. Lisa Atkinson "
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Veronica Roldan

November 23, 2023

5  out of  5
rating by Veronica Roldan
"Fue muy buen excelente ayuda y sobre todo muy buena actitud y muy amable Olivia"
We responded:
"Veronica. What a way to describe Olivia! It means a lot because our agency values kindness and excellent help to our customers daily. We are grateful that you shared here. Thank you - Lisa Atkinson’s State Farm "
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Justiniano Hernandez

August 2, 2023

4  out of  5
rating by Justiniano Hernandez
"Hasta el momento estoy feliz con el servicio."
We responded:
"Justiniano. My hope is that your **** will change to a 5 star based on when you look back at our offices service and how we make you feel about choosing State Farm! We will take the kind words today and appreciate them big time:) Lisa Atkinson Insurance Agency "
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Gilberto Vazquez

July 29, 2023

5  out of  5
rating by Gilberto Vazquez
"Muy buen servicio lo recomiendo 100% 👍"
We responded:
"Gilberto - Our insurance agency appreciates you and these words! My team strives to provide excellent and friendly service! Thank You- Lisa, Dave, Olivia and Rigo "
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Xxxtentacion_2twnnie1one x

July 27, 2023

5  out of  5
rating by Xxxtentacion_2twnnie1one x
"I really happy having state farm I will really recommend to my family members"
We responded:
"Thank you for the recommendations and we hope to help your family too and the wish is that they’ll be as happy as you! Your review is appreciated - Lisa Atkinson (Dave, Olivia and Rigo)"
Profile photo of Francisca Guzman

Francisca Guzman

April 3, 2023

5  out of  5
rating by Francisca Guzman
"Muchas gracias por tu ayuda Olivia."
We responded:
"Francisca thank you and Olivia is the best at helping our customers so we appreciate the review. (Lisa Atkinson State Farm)"
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dope

January 4, 2023

5  out of  5
rating by dope
"Rigo was phenomenal 10/10. Got me a great rate on my Passat. Don’t even bother to search elsewhere. Go see Rigo at Lisa Atkinsons State Farm Branch!"
We responded:
"Daray. We strive to do all things and looks like Rigo succeeded. Thank you so much for sharing and I agree....1 and done shop with us. Appreciate your business and review. :) Lisa, Dave, Olivia, Rigo & Karen"
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Joe Vasauez

December 30, 2022

5  out of  5
rating by Joe Vasauez
"Great experience switching to State Farm with help from Rigo. Thank you"
We responded:
"Joe. Welcome and happy that Rigo assisted you and that you switched to us, that's great in itself. Thank You - Lisa Atkinson Insurance Agency - Burlington & Team "
Profile photo of Crystal Lopez

Crystal Lopez

December 30, 2022

5  out of  5
rating by Crystal Lopez
"Contacted State Farm and Rigo was very helpful and gave us great options for our vehicles! We are so glad we switched to State Farm! Thank you to our new agent Rigo Torres!"
We responded:
"Crystal. Rigo enjoyed helping you get set up with what was best for you. We are happy you have joined us! Thank You - Lisa Atkinson & all of us at Burlington SF"
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Amy Vasquez

December 27, 2022

5  out of  5
rating by Amy Vasquez
"Rigoberto is the man you want to see he! He rocks and is super knowledgeable as well as being friendly and helpful in any way needed😊 Thank you state farm for having him!!"
We responded:
"We are lucky to have Rigo for sure, he brings an element that we totally appreciate to the office. Thank you Amy for the review! Lisa Atkinson State Farm in Burlington (Dave, Rigo, Olivia, Karen and myself)"
Profile photo of Jose Covarrubias

Jose Covarrubias

November 17, 2022

5  out of  5
rating by Jose Covarrubias
"Muy bien atendido muchas gracias"
We responded:
"Jose. We want to thank you! Giving attention and for you to experience that you were taken care of is a top goal for us. Your review is very much appreciated. Gracias. Lisa Atkinson and Dave, Olivia, Karen & Rigo "
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Ernesto Campos

November 11, 2022

5  out of  5
rating by Ernesto Campos
"Rigo has been a great help his service has been outstanding, he has an answer for all the questions I have and gives me great advice it's great working with him"
We responded:
"Ernesto. I will share your warm sentiments with Rigo! Having confidence and having outstanding service from my office is what we strive for on the daily! Thank you for the validation! Lisa Atkinson (State Farm Agency in Burlington)"
Profile photo of Eric Sanchez

Eric Sanchez

October 18, 2022

5  out of  5
rating by Eric Sanchez
"Very polite and professional. Answered all my questions and help me with some problems I had."
We responded:
"Eric. We want to be there for our people. We appreciate your review and your business! Thank you - Lisa & Dave, Olivia, Karen & Rigo (State Farm in Burlington)"